Secure printing solutions for procuratorate

I. Customer Profile

Information security is especially crucial for XX Procuratorate as a governmental agency, of which any compromise in information security will cause severe and irreversible losses for the country and the people. As printing is especially important for information security, network isolation and full monitoring and management of printing equipment is necessary.

II. Background and Status Quo

Currently there are about 80 units of printing equipment without printing system management, oftentimes leaving printed files especially critical ones unclaimed. There is no centralized platform monitoring of all devices, causing severe waste of resources and making monitoring and tracing impossible for print data streams.

III. Customer Vision

Integration of existing equipment based on information security and cost consideration to maximize resources utilization rate, with the following management requirements: ID verification, content duplicate for future reference, keyword alert, review and approval for confidential file printing, user log and audit for all printing, photocopying and scanning.

IV. Solutions

Addressing customer’s needs with domestically-built printing management solutions qualified for confidential information and of the highest level.

1. System Architecture

Server architecture with dual computer hot backup and high availability, full process data encryption and stable server operation over long term.

2. User Verification

ID verification required before printing, photocopying and scanning functions can be activated, prohibition from illegal or unauthorized use

3. Information Security

Full process close loop data mechanism to avoid information leakage

Maximum information security through printed content duplicate, keyword alert, user/administrator log auditing, water print and QR code for traceability, etc.

4. Review and Approval Mechanism

Custom keyword alert for confidential file printing, in which case a review and approval mechanism will be activated and printing is allowed only upon superior’s approval

5. Equipment Operation and Maintenance

Centralized full-process management of use status of all equipment with active notification of alert messages to enhance the troubleshooting efficiency

6. Cost Control

Maximizing the utilization of existing facilities through printing equipment integration and elimination of obsolete devices

Mandatory requirement for black-and-white output for certain departments to reduce cost

Provide diverse report styles of multiple dimensions such as user, department and equipment to provide supporting data evidence for financial cost analysis

V. Customer Value

Provide professional service team based on project, featuring fast problem-shooting and efficient service

Reduce total number of equipment by 20% allowing for more printing tasks in public area, economizing office space and reducing energy consumption of equipment

Outsource services to optimize the procedures of equipment maintenance and consumables procurement while cutting the labor cost for equipment management

Software-enabled delicacy management of equipment and personnel, file confidentiality management and cost sharing

Achieve cost reduction and better financial performance, better energy efficiency and emission reduction, eco-friendliness and information security